We're Here to Help
ShimmerDale’s expert support team is ready to assist you with any questions or concerns. Your satisfaction and security are our top priorities.
Contact Us
Contact Information
Address: 3155 Harvester Road, Suite 407, Burlington, ON L7N 3V2, Canada
Phone: +1 289-555-0194
Email: [email protected]
Hours: Mon-Fri: 9:00-18:00, Sat-Sun: Closed
Find Us
We’re centrally located in Burlington for your convenience. Reach out or visit us during business hours for personalized assistance.
Frequently Asked Questions
How do I reset my password?
Click “Forgot Password” on the login page and follow the prompts to securely reset your password.
How soon will I receive a response?
Our support team strives to respond to all inquiries within 24 hours during business days.
Can I get support outside regular business hours?
While our primary hours are Mon-Fri: 9:00-18:00, urgent matters are monitored for timely resolution.
How do I update my contact details?
Log in to your ShimmerDale account and navigate to account settings to update your information securely.